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From the specialists at The Reputation

Straight answers on reviews, removals, and your online reputation.

Plain-language guides on what platforms will and won't remove, how policy-based removal actually works, and how to shape what people and AI find when they look you up. Written by the team that handles these cases every day, ethics-first.

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Policy-based

We only pursue removals that fit a platform's published rules or the law

Ethics-first

No fraudulent DMCA claims, impersonation, or fake-account flagging

Pay-on-success

For qualified removals, you only pay when the content is gone

Remove then influence

Take it down, then shape what people and AI find next

Guides

Latest guides

Video · Google reviews

How to remove bad Google reviews (Video)

Joshua Albanese of The Reputation.org on how to remove bad Google reviews: only reviews that break a Google rule come down, and you get one appeal. Full transcript.

Video · Review management

How to remove Amazon reviews (Video)

Joshua Albanese of The Reputation.org on how to remove Amazon reviews: the right rule, the right channel and the patterns that get a review pulled. Full transcript.

Video · Google reviews

Can businesses delete Google reviews (Video)

Joshua Albanese on can businesses delete Google reviews: no delete button exists, so you report it with the right reason, proof and one appeal. Full transcript.

Video · Reputation strategy

What is online reputation management (Video)

Joshua Albanese on what is online reputation management: the ongoing work of shaping what people find when they look up your business. Full transcript.

Video · Google reviews

How to hide bad reviews on Google (Video)

Joshua Albanese on how to hide bad reviews on Google: you can't hide one; outweigh it, reply well, or remove it if it breaks a rule. Full transcript.

Video · Online reputation

Are mugshots public record (Video)

Joshua Albanese of The Reputation.org on are mugshots public record: in most states yes, but public doesn't mean permanent. Full transcript.

Video · Review management

How to remove a Yelp review (Video)

Joshua Albanese of The Reputation.org on how to remove a Yelp review: you can't delete it, but you can report it against Yelp's Content Guidelines. Full transcript.

Video · Google reviews

Can Google reviews be removed (Video)

Joshua Albanese of The Reputation.org on can Google reviews be removed: yes, if a review breaks Google's policies; the three ways one comes down. Full transcript.

Reputation strategy

5 Reasons You Cannot Delete a Google Review and What to Do

You cannot delete a Google review yourself because Google controls removals and only takes down content that breaks policy, not reviews that are simply negative. Here are the five real reasons your review will not delete and what to do about each.

Reputation strategy

6 Things Reputation Management Does and Why It Matters

Reputation management is the ongoing work of monitoring, correcting, and improving what people and search engines find about you. Here are six things it actually does, and why each one matters.

Reputation strategy

6 Parts of Your Online Reputation and Why Each Matters

Your online reputation is the impression people form when they look you up online, built from six parts: reviews, search results, social media, news, owned content, and AI answers. Here's what each one is and why it matters.

Reputation strategy

5 Ways to Turn a Bad Review Into a Win and Keep Customers

You turn a bad review into a positive by replying fast and in public, owning the problem, fixing it privately, and outweighing it with genuine reviews. Here are 5 ways to win the customer back and protect your rating.

Reputation strategy

5 Steps to Remove a Mugshot in Florida and Other States

How to remove a mugshot in Florida: seal or expunge the record if you qualify, then send a written removal request to each mugshot site, because state law limits what they can publish and charge. Here are the five steps that actually work, and the honest limits.

Reputation strategy

5 Factors That Determine Mugshot Removal Cost

How much is it to remove a mugshot? There is no flat price. Cost depends on where the photo lives, how far it spread, whether the source cooperates, your legal standing, and whether you need one-time removal or ongoing suppression.

Reputation strategy

5 Facts About Removing a Mugshot From Google

Do mugshots ever get deleted? Yes, sometimes, but not with one click and not always. Here are 5 honest facts about removing a mugshot from Google, what actually works, and what doesn't.

Reputation strategy

7 Steps to Audit Your Online Reputation and Find Problems

To find your online reputation, search yourself the way a stranger would and read what Google, the review sites, social media, and AI assistants say. Here are the 7 steps we use to run a full audit and surface the real problems.

Reputation strategy

Reputation Management for Doctors and Clinics

What online reputation management actually means for a medical practice, why patient reviews carry extra weight, what you can and can't remove, and how to respond without crossing a privacy line.

Online reputation

How Reviews Shape What AI Says About You

AI assistants now read your reviews to decide who they recommend and how they describe you. Here's what those tools actually pull from your review profile, and how to build one they can trust.

Reputation strategy

Reputation Repair After a Crisis: A Realistic Playbook

Reputation repair after a crisis is less about erasing the bad thing and more about stabilizing, correcting what you can, and rebuilding the signals people trust. Here is the honest, step-by-step way we approach it.

Online reputation

How to Monitor Your Online Reputation Across the Web

Monitoring your reputation means watching every place people can talk about you, from reviews to search results to AI answers. Here's where to look, how to set up alerts you'll actually keep, and what to do when something turns up.

Google reviews

Is Review Gating Against Google's Rules?

Review gating, filtering customers so only happy ones post public reviews, violates Google's review policies. Here is what counts as gating, why Google bans it, and the honest way to earn more 5-star reviews.

Review management

How to Handle a Viral Negative Review Without Escalating

When a negative review goes viral, the goal is not to delete it but to respond calmly, quickly, and in public. Here's how to handle a viral negative review, what you can actually get removed, and how to rebuild after.

Reputation strategy

How to Build a 5-Star Reputation From Scratch

Building a 5-star reputation from scratch comes down to a good experience and a steady habit of asking for honest reviews. Here's the realistic, policy-safe way to start from zero.

Online reputation

How to Remove Facebook Reviews and Recommendations

You can't delete a Facebook Recommendation yourself, but you can report it or turn Recommendations off entirely. Here's exactly how, what Meta will and won't remove, and the tradeoff.

Online reputation

How to Remove Personal Information From the Internet

Removing personal information from the internet means opting out of data brokers, using Google's PII tool, tightening privacy settings, and asking sources to take content down. Here's the realistic process.

Online reputation

How to Remove Your Name From Google Search

You can't erase your name from Google, but you can remove specific harmful results and push the rest down. Here's what actually works, and what doesn't.

Online reputation

How Long Does It Take to Remove a Google Review?

There's no fixed timeline for removing a Google review. Most flagged reviews are decided in days to weeks, some are removed faster on escalation, and many never come down.

Online reputation

How to Report a Fake Google Review in 5 Steps

Report a fake Google review in five steps: find it, flag it, pick the right violation, add evidence, and escalate. Here's what actually gets a policy-breaking review removed.

Online reputation

5 Ways to Delete a Google Review That Actually Work

There are five real ways to try to delete a Google review, and only some of them work. Here's an honest breakdown of each method, the odds, and what to do when a review can't be deleted.

Online reputation

The Business Reputation Audit Checklist

A step-by-step reputation audit checklist to find what is hurting your business in search, reviews, and AI answers, and what can be removed before you pay.

Not sure if your case is winnable?

Tell us what is online and what is at stake, and we will give you an honest read on what is achievable. For qualified removals, you only pay when the content is gone. Some content is legally or technically constrained, and we tell you what is achievable before you commit.