Watch: Joshua Albanese on how to remove a Yelp review
In this short, Joshua Albanese, founder of The Reputation.org, answers "How to remove a Yelp review": you can't delete it, but you can report it against Yelp's Content Guidelines. Delivered with AI-assisted narration. Every answer is written and verified by our reputation team.
Read the full guide: 6 ways to remove Yelp reviews: what the policy actually allows →
Video Transcript
Business owner: How to remove a Yelp review. Because a guy who never ate here gave me one star.
Joshua: You can't delete it, but you can report it yourself or have a removal team build the case. Yelp's moderators check every report against its Content Guidelines. In your business account, tap the three dots and choose "Report Review." Reporting it is the easy part. Three things decide if Yelp actually agrees, and then there's the faster way.
Business owner: Three things. Go.
Joshua: One. The right rule. Pick the wrong one, and Yelp judges it under the wrong rule.
Business owner: He never came in.
Joshua: Two. Proof. Yelp wants a firsthand visit, so you dig up the records that show he never made one. Three. The no. Moderators can take several days, and a denial means documenting it all again. If it's defamation, that's a question for a lawyer.
Business owner: I'm on the line six nights a week.
Joshua: That's why TheReputation.org exists. We do this every day. We know which rule fits, build the evidence, and work the appeal. On the review cases we take on, nearly 90% come down.
Business owner: So I cook. You handle Yelp.
Joshua: If a Yelp review is hurting your business, comment "REMOVAL." We'll look at whether it breaks a rule and handle it for you.