FAQ

The questions buyers actually ask, answered straight.

Cost, timelines, whether it is legal, what happens if we cannot remove it, and how to tell an honest firm from a scam. No guarantees, no invented numbers, no runaround. If your question is not here, ask us directly.

Pay only when it is removedPolicy-based methods onlyTold the truth upfrontNo fabricated proof
Before the answers

The short version of everything below

You only pay when a qualified removal is gone. We use only policy-based and legal methods, never DMCA abuse or fake flagging. We tell you upfront whether your case is winnable, and we tell you honestly when removal is off the table and suppression is the realistic path instead. We do not guarantee outcomes, and we do not publish proof we cannot attribute.

If you want the specifics on cost and process, the pricing page and how it works go deeper. For what an outcome actually looks like, see results.

Have a question that is specific to your situation. Send it over and we will answer it directly.

Questions, answered directly

Cost, timelines, legality, and the honest answers

These are the questions buyers ask most. Each answer is straight, with no guarantees and no invented numbers.

How much does it cost?

Scope determines price on every case, so there is no single number and we do not publish fixed prices. Discrete removals run on pay-on-success, which means you only pay when the content is gone. Ongoing influence, monitoring, and crisis work run on a retainer. We scope your case and tell you the cost before you commit to anything. Be cautious of any service charging large fees upfront before a single action has been taken.

How long does it take?

It depends on the platform and the path. A platform decision on a review can take from a few days to 90 or more days. Search deindexing and suppression are slower, often months, because they involve the broader landscape rather than a single takedown. We give you an honest range for your specific case rather than a single number we cannot stand behind.

Is this legal? Could it get me sued or banned?

Yes, when it is done correctly, which is the only way we do it. Removals go through a platform's own published policies or the legal system where content is defamatory. We do not file fraudulent DMCA claims, impersonate accounts, or coordinate fake flagging, because those tactics are illegal and can get your profile suspended. Ethical, policy-based methods are the entire point.

What if you cannot remove it?

We tell you that before you pay, not after. Not everything qualifies for removal. Some content does not break any policy, some is protected opinion, and some is technically constrained. When removal is off the table we work the realistic alternatives: deindex it from search, suppress it so it stops surfacing for your name, or outweigh it so it no longer sets the narrative. You are never charged a removal fee for something that did not come down.

Is this another scam?

It is a fair question, because the category has earned it. The warning signs are well documented: very large fees billed upfront, flat guarantees, published success rates that do not survive a close read, and firms that only take cases they were already going to win. We do the opposite. We scope first, tie the removal fee to the result, and tell you plainly when a case is not winnable rather than taking your money to find out.

Can you remove a negative review, or only a fake one?

Both can be eligible, depending on the content. A negative review from a real customer qualifies for removal if it breaks a platform policy: spam, conflict of interest, off-topic content, prohibited content, or a coordinated attack. Truth is not the deciding factor. The question is whether the review breaks a rule, not whether the reviewer is real. If it does not qualify, response, suppression, and outweighing are still on the table.

Will reporting a review notify the reviewer?

No. On the major platforms the reviewer is not notified when their review is flagged. The flag goes to the platform's content team, not to the account that posted it. You can flag a review and respond to it professionally at the same time without tipping off the reviewer.

Will deleting my account remove my posts, or will sealing my record remove my mugshot?

Usually not, and this catches people out. Deleting a Reddit account does not reliably remove the comments and posts already made. Sealing or expunging a criminal record clears the official record but does not automatically remove a mugshot or arrest article that a third-party site published. Those are separate problems that need to be addressed directly at the source where the content lives.

Will this delete the content everywhere, or just from Google?

It depends on the path, and we are precise about the difference. Removal takes content down at the source. Deindexing removes it from search results while the source page remains. We never claim something is gone forever, because pages can be republished and search engines can re-index. The honest claim is that we remove it from where it lives, deindex it from where it ranks, and notify the source platforms so it stays down.

Can I just do it myself for free?

You can flag a review or file a request yourself, and sometimes it works. More often a self-filed flag is too vague, cites the wrong policy, includes none of the supporting documentation, and quietly gets declined, spending the one easy appeal you had. We file the case a dashboard flag cannot: the right violation, the evidence behind it, and the escalation path for when the platform says no.

What is the Streisand effect, and will acting make it worse?

The Streisand effect is when trying to remove something draws more attention to it than leaving it alone would have. It is a real risk, which is exactly why the method matters. Quiet, policy-based removals and search work do not announce themselves. We assess that risk for your specific case before we act, and if drawing attention is the danger, we choose the approach that does not.

Do you publish testimonials or client names?

No. We do not publish testimonials, named clients, or case studies, and we will not invent them. Much of this work is confidential, and we hold the line that anything we present as proof must be real and attributable. Where we illustrate what an outcome looks like, it is clearly labelled. Representative outcomes are illustrative and individual results vary.

Performance-based pricing applies to qualified removals: scope, eligibility, and timing are confirmed during your case review. Some content is legally or technically constrained, and we'll tell you what's achievable before you commit.

Still deciding. The fastest way to a real answer is to tell us what is online.

Why speed matters

The one reason not to wait on any of this

Whatever the answer to your question, the timing answer is the same: the window to act is widest right after content appears and narrows every day. Search used to bury the past. Now AI reads what is online, learns it, and repeats it to the next person who asks about you. We mention this calmly and once, because it is the real reason a slow decision costs more than a fast one.

It is not a reason to panic. It is a reason to get an honest read sooner rather than later. The AI answer cleanup work exists precisely because a negative left online long enough stops being a search problem and becomes the default answer.

Get your specific question answered by a specialist.

Tell us what is online, where it is, and what is at stake. We will tell you honestly what is achievable, what it costs, and how fast we can move.