Watch: Joshua Albanese on can businesses delete Google reviews

In this short, Joshua Albanese, founder of The Reputation.org, answers "Can businesses delete Google reviews": no delete button exists, so you report it with the right reason, proof and one appeal. Delivered with AI-assisted narration. Every answer is written and verified by our reputation team.

Read the full guide: 5 reasons you cannot delete a Google review, and what to do →

Video Transcript

Business owner: Can businesses delete Google reviews? It's my restaurant. It's my profile.

Joshua: No, but you can report it to Google yourself, or have a removal team build the case for you. Our removal guide says there's no button that lets a business delete someone else's review. Open the review on your profile and pick the report reason that actually fits. Reporting is one tap. Getting Google to agree takes three things, and there's a faster way to all three.

Business owner: Three. Go.

Joshua: One. The reason. Pick the wrong one and it's checked against the wrong rule, then cleared. Two. Proof. Records showing they were never a customer, gathered before the trail goes cold.

Business owner: And I do that between lunch and dinner?

Joshua: Three. The appeal. If Google says no, you get one, and it won't tell you why. That's why TheReputation.org exists. We do this every day. We pick the policy, build the evidence, and work the appeal. On the review cases we take on, nearly 90% come down.

Business owner: So I can't delete it. But you can take it on.

Joshua: If there's a review on your business you can't delete, comment "REMOVAL." We'll check whether it qualifies and handle it on your behalf.

Read our full guide on can businesses delete Google reviews →