Watch: Joshua Albanese on can Google reviews be removed
In this short, Joshua Albanese, founder of The Reputation.org, answers "Can Google reviews be removed": yes, if a review breaks Google's policies; the three ways one comes down. Delivered with AI-assisted narration. Every answer is written and verified by our reputation team.
Read the full guide: Can you remove a Google review someone left about you? →
Video Transcript
Business owner: Can Google reviews be removed? Or is this one permanent?
Joshua: Yes, if it breaks Google's rules. Report it yourself, or have a removal team build the case for you. Google's help center says only reviews that break its policies are eligible for removal. Check whether the reviewer was ever your customer. That's one of the strongest cases. That's the simple version. There are three ways one comes down, each deeper than it looks. And there's a faster way through.
Business owner: Three ways. Go.
Joshua: One. Google. Name the exact policy, attach proof like booking records, and if it says no, you get one appeal with no explanation.
Business owner: That's a lot.
Joshua: Two. A court. If it's false and damaging, that's a question for a lawyer, and it's slow. Three. The reviewer. Fix it privately, then ask once if they'd update it. That's why TheReputation.org exists. We know which policy fits, we build the evidence, we work the appeal, and we work with attorneys who specialize in online defamation. On the review cases we take on, nearly 90% come down.
Business owner: So I hand it off.
Joshua: If there's a Google review you think should come down, comment "REMOVAL." We'll see if it qualifies and handle it for you.