Watch: Joshua Albanese on how to remove Facebook reviews
In this short, Joshua Albanese, founder of The Reputation.org, answers "How to remove Facebook reviews": Meta removes only recommendations that break its Community Standards. Delivered with AI-assisted narration. Every answer is written and verified by our reputation team.
Read the full guide: How to remove Facebook reviews and recommendations →
Video Transcript
Business owner: How to remove Facebook reviews. Because a stranger just told my town not to eat here.
Joshua: You can't delete it, but you can report it yourself or have a removal team build the case. Meta only removes recommendations that break its Community Standards. Click the three dots on the recommendation and choose the report option. That's the simple version. Three things decide whether Meta takes it down, plus one switch you shouldn't touch. And there's a faster way.
Business owner: Three things. Go.
Joshua: One. The right category. Pick the wrong one and it's judged under the wrong rule.
Business owner: He's never even been a customer.
Joshua: Two. Proof. Records showing he was never a customer, with screenshots and dates. Three. The denial. Then you escalate. If it's defamation, that's a question for a lawyer.
Business owner: Can't I just turn reviews off?
Joshua: You can, but your good ones and your rating disappear too.
Business owner: Every one of those is a project.
Joshua: That's why TheReputation.org exists. We do this every day. We know which standard fits, build the evidence, and work the appeal. On the review cases we take on, nearly 90% come down.
Business owner: So report first, and leave the switch alone.
Joshua: If a Facebook recommendation is hurting your business, comment "REMOVAL." We'll look at whether it breaks Meta's rules and handle it for you.